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Unit 06
Business Management and Human Resource Management
Part 01
- Principles and functions of management
- Organization structure: Formal and informal organizations; Span of control
- Responsibility and authority: Delegation of authority and decentralization
- Motivation and leadership: Concept and theories
- Corporate governance and business ethics
- Human resource management: Concept, role and functions of HRM; Human resource planning; Recruitment and selection; Training and development; Succession planning
- Compensation management: Job evaluation; Incentives and fringe benefits
- Performance appraisal including 360 degree performance appraisal
- Collective bargaining and workers’ participation in management
- Personality: Perception; Attitudes; Emotions; Group dynamics; Power and politics; Conflict and negotiation; Stress management
- Organizational Culture: Organizational development and organizational change
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MCQ 01: The principle that a subordinate should receive the order and be responsible to the only boss is known as_________________
a. Unity of Command
b. Unity of Direction
c. Order
c. Order
d. All of the Above
Answer: Unity of Command
Fayol’s 14 Principles of Management
Henry Fayol – Father of modern management
General theory of administration.
‘General and Industrial Management’ - Book
Division of Work: Work is divided into small tasks or jobs, which results in specialization
Scalar chain:
Order:
Material order- right material in the right place
Social order- right man on the right job
Espirit de corps : union is strength
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F W Taylor’s Principles of Scientific Management
Father of scientific management
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MCQ 02: No smoking in the factory’ is an example of __________
a. Policy
b. Procedure
c. Rule
b. Procedure
c. Rule
d. Strategy
Answer: Rule
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MCQ 03: Primary benefit of MBO is:
a.Avoid competition
b.Resistance against new entrance
b.Resistance against new entrance
c. Improve employee motivation
d. Increase resources
Answer: Improve employee motivation
Management by objectives (MBO), also known as management by results (MBR)
was first popularized by Peter Drucker in his 1954 book The Practice of Management
Management by Objectives (MBO) is a personnel management technique where managers and employees work together to set, record and monitor goals for a specific period of time
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