NTA UGC NET - Commerce - UNIT 06: Business Management and Human Resource Management (PART 03)

 

VIDEO LINK

 

UNIT 06

Business Management and Human Resource Management

PART 03

 

======================

 

MCQ: A periodic review and evaluation of an individual’s job performance
 

a. Job analysis
 

b. Performance appraisal
 

c. Job specification
 

d. Job description

 

---------------------------------------- 

 

Performance appraisal

Periodic, formal evaluation of employees performance for taking career decision
 

Methods of PA

01 - Traditional methods

• Confidential report

    

_ Prepared and kept by the managers

    

_ To make decision regarding the promotions
    

_ Records the strengths, weakness, character, major                   achievements and failures of the employees

• Free Form / Essay method

_ Appraiser conduct an in-depth evaluation of employee and     prepare an elaborate performance statement

• Alteration ranking method    

_ Individual with best performance is chosen as the ideal employee

 

_ Other employees are ranked against this employee in descending order of comparative performance 

 

• Pared comparison

_ Every individual in a group is compared with all others in the group

• Forced choice method

_ A list of paired statements

_ Eg: punctual/ not punctual

• Graphic rating scale

_ Rater relies on a printed appraisal form

_ Contains performance factors and traits

_ Based on the appraisal form the rater records his reading on a performance rating scale

• Behavioural checklist

_ Appraisal form containing statements illustrating both effective and ineffective job behaviours

_ Rater prepare the appraisal report by answering the set of question

• Critical incidents method

_ A rater identifies critical incidents

_ Highlights both positive and negative behaviour of the employees

_ Pinpoint the situation where the employee excelled and where they broke down

_ Focus on actual behaviour

 

02 - Modern Performance Appraisal Method

• Assessment Centre

_ Mainly used for assessing performance of managers and executives

_ Perform in a mock job situation

 

• Behaviourally Anchored Rating Scales (BARS)

_ Grades employees on the basis of specified behavioural patterns

_ Points are established by effective and ineffective behaviours of the workforce

_ Combination of Graphic rating scale and Critical incidents method

• MBO/MBR

_ Requires employees to fix short – term performance objective for themselves

_ It will see whether the employee succeeded in accomplishing his target

• 360-Degree appraisal

_ Multi rater/ multi source feedback

_ The details of an employee’s performance are gathered from other stakeholders such as superiors, peers, team members and self.

• 720-Degree Feedback

_ The assessment is done not only by the stakeholders within the company but also from the groups outside the organization.

_ Customers, investors, suppliers and other financial institutions.

• Psychological Appraisals

_ Psychologist assesses the employee’s potential for the future performance rather than the past one

 

_ Intellectual, emotional, motivational and other related characteristics of an employee that is necessary to predict his potential for the future performance.

 

============================